Dear user: 

To request information, process a request or claim related to the care of a patient, please fill in all the fields of the form with your ID number and that of the patient. Once we receive the information, we will contact you via email or phone to give you a response to your case.

Data processing authorization:

This questionnaire aims to know the level of satisfaction with the services received at Clínica de Oncología Astorga.

In accordance with the provisions of law 1581 of 2012, regulated by Decree 1377 of 2013 in relation to the handling of personal data, I authorize the handling of my personal information recorded in this questionnaire to be treated only for the purpose indicated above.

To learn more about our Data Protection Policy click on www.clinicaastorga.com.

If you agree and wish to continue, please check the following option, otherwise you may refrain from answering the survey.

Complaint or claim: when the Clinic does not comply with a requirement or a sales promise.

Suggestion: is the suggestion or formulation of ideas for improvement.

Compliment: it is the recognition that the user and/or client makes to the work of the employee or the Clinic.

Request for information: is the doubt or concern raised by the user related to any topic which should be clarified from the related area.